The Hammond Organ and Leslie Speaker Enthusiast and Restoration Specialist!
NATIONWIDE Service Calls & Restorations
Hammond Organs and Leslie Speakers purchased from/restored by AWMP Hammond Organs & Leslie Speakers (the company) sold as a package or individually are warrantied one (1) year for parts and labor from the date of delivery to the initial purchaser (the customer).
The Warranty shall not apply to any appearance item nor to any part of the equipment whose exterior has been damaged or defaced nor to the equipment subjected to misuse, abnormal service or handling, nor to the equipment altered and/or repaired by other than a qualified Leslie Speaker technician sent by the company.
Any problems and/or issues due to neglect and/or abuse to the equipment void the Warranty. Any speaker damage and/or failure due to excessive volume usage are not covered by the Warranty.
Should a service issue develop, the customer should contact the company to have the problem resolved expeditiously. Depending on the matter of concern, instructions can/may be given to the customer to resolve the problem and/or a qualified Hammond Organ and Leslie Speaker technician will be sent by the company to identify the problem, diagnose the issue, and make any necessary repairs. (This method should still be utilized after the warranty has expired, but fees may be applied.) Whether a specific issue is a “fault” or a normal variance in a Hammond Organ will be determined and explained by the technician. Hammond Organs are well known to have their own personalities and sound. Two identical Hammond Organs can sound entirely different due to variations in their age, condition, and placement.
Attaching any external equipment to the organ voids the warranty. This includes any device or attachment whatsoever not done by a technician sent by the company. Should an additional Leslie Speaker be desired, the customer should contact the company to make sure that it is compatible with the covered Hammond Organ and Leslie Speaker. Special care should be given if ever disconnecting and reconnecting the organ console from and to the speaker system becomes necessary. The warranty does not cover broken pins, plugs, sockets, and/or damaged speaker cables due to incorrect attachment attempts and/or improper placement (Ex. too close to a wall). Instructions will be given to the customer upon delivery.
It is the customer’s responsibility to oil the organ console and speaker system at least twice per year. Instructions will be given to the customer upon delivery.
The goal of the above is to insure the customer of the best possible service while keeping costs in line to insure excellent future service. The company’s policy is to handle all repairs in the customer’s facility on the same day if possible. It is understood that for musicians, their instrument is often their livelihood, and churches don't want to hold services and various functions without their organ.